We build the booking, reminder, rebooking, and review systems that med spas, dentists, salons, gyms, and cleaners actually need. 24/7. No front-desk burnout.
Three $400 Botox appointments no-show this week. That's $1,200 of paid staff time and product prep — gone. And the front desk is too slammed to call and rebook.
62% of service inquiries happen after 6pm. Your front desk goes home at 5. By the time you call back Tuesday morning, they've already booked with the practice three blocks over.
Your average lifetime client value is $2,400. Half of them ghost after one visit because nobody texted them at the 6-week rebook mark. Pure revenue evaporating quietly.
Your 4.2 Google rating is 80% from clients who had a bad day. Your 1,400 happy clients never got asked. Meanwhile a new lead is reading those 12 angry reviews right now.
Lead lands on your site at 11pm. They book themselves into your real-time calendar, get an instant SMS confirmation, a 24h reminder, a 2h reminder, and a post-visit review request. Zero human touch.
Client doesn't show? An apology-tone text fires 30 minutes later with a one-tap rebook link. Recovers about 41% of no-shows into next-week slots automatically. Net 8-12% revenue back per month.
Every service has a natural rebook window — Botox at 12 weeks, dental cleaning at 6 months, color refresh at 6 weeks. We text the client at the right window with a personalized link. Lifetime value up 2.3x avg.
Every completed visit triggers a review request 2 hours later — when the result still feels fresh. Sentiment filter routes unhappy clients to you privately. Most clients see 4.6+ Google ratings within 60 days.
We spend a real day at your front desk (or virtually with your manager). We see every call, every booking attempt, every rebook miss. We measure the actual leak rate.
Every service gets a booking flow, a reminder cadence, and a rebook window. Botox is not haircuts is not deep cleans. We tune it per service line.
Wired into your existing scheduler (Boulevard, Mindbody, Dentrix, Jane, GlossGenius, ZenMaid, Vagaro). We don't make you migrate.
Your team gets trained on the new flow + a one-page playbook for the 5% of cases that need human judgment. We monitor live for 30 days post-launch.
Of no-shows recovered into rebooks
Lifetime client value vs baseline
Time from booking to confirmation SMS
“Our med spa was bleeding $11K/month in no-shows and dead rebook windows. After 4 weeks with NEX, no-shows dropped 38%, and we added $18K in rebooked revenue the first month. The front desk got their evenings back.”
Yes — those are the platforms we integrate with most. We also support Vagaro, ZenMaid, Square Appointments, Acuity, Cliniko, and most modern booking systems. If yours has an API, we wire to it.
Free 20-minute audit. We map your specific leak points, the exact systems that'd close them, and a 2-3 week build plan.
The average business takes 4+ hours to respond to an inquiry. By then, your prospect already called someone else. Let's fix that.